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Refund and Exchange Policy
- If you are not satisfied with our products, you can return the new and unused products together with the original packaging and invoice within 7 days after the goods collection.
- We cannot accept exchange or return of previously assembled, open packaging or damaged items, discounted display items.
- We will give you a full refund by the same method as your original payment for products that are returned with the invoice.
- Warranty services will be provided to ensure the products are fully functional within the warranty period.
- FestivDecor reserves the final right to interpret the terms and conditions herein.